Staffing is the core of the Human Resources functionality. The HRM in the HR matrix, the elements of planning job design, recruitment, and selections is presented under the staffing category.
A traditional pragmatic planning is present here, the HR manager is proud of his planning, recruitment and selection processes as presented in the case study.
Jobs are designed around the key departments of customer service, parcel collection, distribution, vehicle maintenance, accounts, legal, marketing and human resources.
In recruitment and selection processes, Don Cobb, the human resource manager believes more in buying of talent rather than building talents.
In the HR matrix, development is one of the key elements. Development under HR refers to the development of the skills of employees, such as their knowledge, technical skills and their attitudes and abilities.
According to the case study, the HR manager Don Cobb believes that it is easier to buy of talent than to make them in house. In fact, he considered in house training and development as a waste of everybody’s time and the money of the firm.
The HR manager’s attitude indicates that he does not believe in the more contemporary research on best practices in people management. He believes people can be bought and this makes the company a more rewards and compensation oriented motivational company.