Tasty Food’ (TF) prepares and supplies pre-packaged healthy meals to the people. It is a small business that is run by Sherry Soto. The owner realized that there is sales potential to sell healthy pre-packed meals for her town members and tourists. The meals encompassed healthy eclectic variety of foods. The services were to the local businesses and also lunch orders for the offices were undertaken. The company works 7 days a week from 6 am to 2 pm. When the orders for the businesses kept increasing, there was a need for Sherry to develop a more automated operational system. For this, the use of technology was needed. There was also rising competition that had caused the business to develop the need for a better technology. For this the use of information system and its application on the business needs to be comprehended. There must be macro environmental analysis done for the business and ways to improve the cohesive internal flow of operations of the company. In this paradigm, the plausible implementation challenges need to be comprehended to develop feasible alternative solution. Whenever a change is implemented, the companies can expect certain levels of resistance towards the change. The change resistance for the company has been explored in detail. The TF Company needs to ensure that they can find feasible actionable ways to bring changes in its policy to ensure that all the stakeholders are appreciative of the changes.
The purpose of this analysis is to apply these theories and develop a scheme to improve the business processes of the company.
Information Systems Benefits and Application on TF
Information system is a form where there is effective use of technology and infrastructure to main databases that are robust and ensuring that there is cohesive flow of information and data transfer between the different stakeholders. In the case of TF Company, they can use the information system to improve their operational processes. This would reduce the wait times and also increase the operational processes. There will be more productivity in these processes. The adhering of the information system would enable the company to easily maintain customer data, supply chain information, maintaining inventory, information about the key supplier data and the financial statements. These are interconnected information systems that are used for the checking of the availability of the different information can be collated into databases. There can be notification and reminder set forth by the company. Use of electronic payments can enable the people to keep track of online accounts. It will also be easier for the people to make payments. There can be development of security portals to make safe payments. Marketing communications can also be increased by the use of information systems. There can be loyalty programs developed by the company. The databases can maintain information about the consumers. Based on this, the company can develop competitive edge. It can also use algorithms to understand the consumer preference and also enable in customization of the information that is presented to the consumers.