本文主要讲的是婴儿潮一代和千禧一代的不同背景，婴儿潮一代出生于1946年至1964年之间。沉默的一代出生于1945年及之前。世界各地的世代都在变化，有些世代在某些领域比其他世代更专注(Chen & Choi, 2008)。与就业市场良好的德克萨斯州的千禧一代相比，处于失业状态的雅典千禧一代可能会表现出不同的行为。它们可能不会在地理上表现出相同的行为，这就是为什么这项研究集中在澳大利亚的地理区域。因此，关于千禧一代的预期和婴儿潮一代的预期的理解问题是关于澳大利亚的。本篇代写文章由英国论文时Essay Times教育网整理，供大家参考阅读。
The Baby boomers were born between 1946 and 1964. The silent generation was born from 1945 and before. The generations change across the globe and some generations are more focused in some areas compared to others (Chen & Choi, 2008). A millennial in Athens with an unemployment situation would probably exhibit a different behaviour compared to a millennial in Texas where the job market is good. They might not exhibit the same behaviour across geography, which is why this work focuses on the geographic region of Australia. Therefore, the questions on understanding the millennial expectations and the baby boomer expectation are with respect to Australia.
Most research studies on the differences of these generations are focused on the way they parent, the technology they use etc. (Brown et al., 2015; Koutroumanis, 2011). This study will attempt to understand the expectations that the millennial and the baby boomers have in the context of the hotel and the hospitality industry.
The millennial hospitality customer is seen to be fully aware that they live in a globalized and digitized world. Hence, they are fully interacting with the technologies around them. Being born at a time when the economy was booming has also put the millennial customer in a more comfortable state. Even at a time when the economic crises are seen to be causing problems to them, the millennial customer is noted to be following fashion trends, tourism and more at a much more comfortable way (Davidson et al., 2011; Lyons & Kuron, 2014).
They prefer collecting information on their travel online. And they are adept in using such travel reservation sites such as that of the YouTube, the Internet etc. Costs are one thing that they focus on, even if they don’t mind speeding. More travel website comparisons show this intent. However, their inherent web usability and most of them are comfortable working with the internet is also seen to play a role here.
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